Does the artwork need to be done in school?
Yes, the artwork must be done in school as it often brings out children’s natural talent best. Teachers are specially trained to help children realize their full artistic potential.

How much profit do I make?
You will make 30% of your sale as long as you have a participation of 20% or greater of your student. You will earn 20% profit if your participation drops to 19% or less.

Do we have to use the art that is in the envelope?
Not at all – please feel free to submit any art that is flat and fits inside the order form envelope without folding. You may also submit photos. In fact, many families submit multiple pieces of art and photos.

Do we get our art and photos back?
Always.

Can siblings participate?
Absolutely. There are instructions on the order form for submitting more than one original piece of art.

How is ArtWare different than other similar companies?

• We do not limit artwork size or shape – our only requirement is that it fits in our envelope and is flat.
• We allow you to submit photos and additional artwork.
• We fit the art accordingly to the product going as large as 11x17 – our competitors do not go larger than 8 ½ x 11
• We offer custom messages to be included on most products.
  We can tailor our program to fit your needs.
  
  What do we do with the samples you send us?
  If they are custom – keep them as a thanks. If they are stock, you can keep them for next year or return them with your order.
  
  How long does it take to run the program?
  You should allow a couple of weeks to get the art done and about 10 days for families to make their purchases. During the fall holiday season expect us to take 4 - 6 weeks to produce and return the order.
  
  Do I need to do the art on any special type of paper?
  No, any paper works – colored paper creates a visually exciting background. See our “Art Instructions” and “Art Ideas” (in folder) for many more ideas.
  
  Who pays for the shipping?
  
  
• We pay to ship the setup to you.
  
• You pay the shipping when you send your orders to us – but please feel free to submit your bill and we will deduct it from your final payment.
  
• We will “share” the cost of shipping the order back to you.
  But as a bonus – we will pay for all of the shipping when your participation rate is 50% or higher.
  
• We also pay the shipping for one shipment of redos or corrections so try to submit them all at one time (if you have any).
  
  What happens if a parent is not happy with their order?
  Our goal is 100% satisfied families. We will do what we can to correct any mistakes. We cannot be responsible for people who are not happy with the size of a shirt or sweatshirt that they ordered.
  
  Can we place a re order?
  Yes you can place a re order. We will pay for shipping if the order is over $200.00 or if we are returning any work that we needed to correct at the same time. Any other re- orders will be subject to shipping charges.
  
  Are there any other expenses that we will incur?
  No.